Food Production Process Implementation and Product ...

DescriptionAmazon is seeking an experienced Food Production Process Implementation and Product Quality Supply Chain Manager (L6) to lead cross-functional programs ensuring batched recipes are produced accurately and scale correctly across Whole Foods Market food production facilities. This role combines deep expertise in food manufacturing process implementation, product quality assurance through visual and sensory analysis, and operational troubleshooting to deliver consistent, high-quality products across our fresh food production network. The ideal candidate will partner with process engineers, commercialization teams, and program managers to drive successful process implementation while working directly with site managers to resolve production challenges and support general facility operations. Key job responsibilities Recipe Scale-Up and Process Implementation u2022 Lead end-to-end process implementation for batched recipe production, ensuring recipes scale correctly from test kitchen through pilot runs to full facility production volume u2022 Partner with process engineers to validate production workflows, equipment configurations, and batch parameters during recipe scale-up and ongoing production u2022 Collaborate with commercialization and program management teams to align process implementation timelines with product launch schedules and business requirements u2022 Develop and maintain standardized process documentation including production SOPs, scale-up guidelines, and batch production procedures for facility teams u2022 Conduct process validation activities from pilot through full commercial production, troubleshooting formulation, process, and equipment challenges to ensure successful launches u2022 Lead cross-functional teams through stage-gate processes ensuring all technical, quality, and operational requirements are met prior to production handoff u2022 Build mechanisms to capture and share process implementation best practices across production facilities Product Quality Assurance and Sensory Analysis u2022 Own product quality assurance through systematic visual inspection and taste analysis protocols, ensuring finished products meet Whole Foods Market quality standards and culinary specifications u2022 Manage tasting schedules and sensory evaluation processes, coordinating with cross-functional stakeholders to document findings and drive corrective actions when product quality deviates from standards u2022 Drive root cause analysis when product quality deviations occur and implement corrective action preventive action (CAPA) initiatives to prevent recurrence u2022 Develop quality performance metrics and product quality scorecards that provide visibility into production consistency, sensory evaluation results, and quality trends across facilities u2022 Ensure all production processes comply with food safety regulations including HACCP, GMP, and applicable quality management standards u2022 Partner with commercialization teams to validate that scaled production output matches the culinary intent and gold standard recipes established during development Site Operations Support and Troubleshooting u2022 Work directly with site managers to troubleshoot process implementation issues, production variances, and recipe execution challenges at the facility level u2022 Support general facility operations by identifying process improvement opportunities, optimizing production efficiency, and assisting with operational needs across the building u2022 Lead on-site process change management, ensuring facility teams understand and can execute new or modified production procedures u2022 Develop contingency plans and risk mitigation strategies to address potential production blockers and operational challenges at each site u2022 Lead post-implementation reviews and capture lessons learned to continuously improve process deployment methodologies and production playbooks Stakeholder Management and Cross-Functional Collaboration u2022 Partner with process engineers, commercialization teams, quality assurance, food safety, and operations leadership to drive aligned process implementation priorities u2022 Build consensus across diverse stakeholder groups including site managers, program managers, and engineering teams u2022 Communicate progress, challenges, and outcomes effectively through narratives, presentations, and status reports u2022 Drive mindful discussions that lead to crisp decisions, balancing competing interests and trade-offs between quality, throughput, and cost u2022 Serve as a mentor and coach to less experienced team members on production processes, quality standards, and troubleshooting methodologies Data-Driven Decision Making u2022 Track and report on process implementation milestones, quality metrics, and production performance using established tools and reporting mechanisms u2022 Analyze production data and quality metrics to identify trends, improvement opportunities, and process optimization targets u2022 Regularly review performance metrics and proactively seek improved data mechanisms for visibility into process implementation progress and product quality u2022 Contribute to OP1/OP2 narratives and own organizational goals related to process implementation and product quality excellence A day in the life u2022 Position may require up to 50% travel to food production facilities for process implementation, troubleshooting, and quality audits u2022 Significant time on manufacturing floor observing production processes, conducting quality assessments, and engaging with facility teams u2022 Ability to work in food manufacturing environments including temperature-controlled areas, production kitchens, and processing floors u2022 Flexibility to work various shifts as needed to support manufacturing operations and production launches u2022 Occasional evening or weekend work during critical production launches or process implementation phases u2022 Flexibility to work across time zones supporting multiple production facilities Basic Qualifications- 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 4+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience - Experience influencing senior leaders/stakeholders - Experience with analytical tools and ability to dive deep into metrics and reporting - Experience writing technical documents, project plans and progress reports to leadership and to stakeholders - Bachelor's degree in Food Science, Culinary Arts, Supply Chain Management, Industrial Engineering, or related technical field - u2022 5+ years of experience leading complex, cross-functional programs across multiple locations or production lines - u2022 Demonstrated experience with recipe scaling, batch production processes, and manufacturing process optimization - u2022 Experience conducting sensory evaluation (visual and taste analysis) and product quality assessments in food production settings - u2022 Knowledge of food safety regulations, HACCP principles, and GMP (Good Manufacturing Practices) - u2022 Experience working with process engineers, commercialization teams, and site operations leadershipPreferred Qualifications- 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - PMP certificate, or MBA in supply chain management, operations, engineering, analytics or related field - Experience in food production - Knowledge of consumer product compliance processes and regulations - Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma - Experience leading process improvements - Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment - u2022 Master's degree in Food Science, Engineering, or related field - u2022 HACCP certification or Preventive Control Qualified Individual (PCQI) certification - u2022 Experience with sensory science methodologies and formal tasting panel management - u2022 Familiarity with ERP systems, manufacturing execution systems (MES), and production planning tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, AUSTIN - 115,400.00 - 160,000.00 USD annually

Created: 2026-05-11