Assistant Event Services Manager (Banquets)

Description: Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus. _Are you ready?_ Because we are looking for an Assistant Operations Manager u2013 Banquets/Event Services What does the ROLE entail? u00b7 Goal of the Banquet Assistant Operations Manager : Effectively and proactively monitor the daily functions of the Banquet/Event Services departmentby ensuring coordination and execution of all hotel events in the hotelu2019s 70,000 square feet of event space. u00b7 Support and manage the Banquet/Event Services and Event Set Up teams while working closely with the Event Sales and Event Planning team as well as other hotel operating departments. u00b7 Supervise, empower, lead, coach and motivate the events team toward achieving exceptional guest service results and colleague engagement. u00b7 Assist the hotel in reaching top service scores on our Meeting Planner and guest surveys. u00b7 Ensure thorough communication and understanding with guests and other departments. u00b7 Responsible for the appropriate and timely set up of all functions, meetings, and food service while maintaining standards of food and beverage specifications. u00b7 Proactively review staffing and equipment needs. u00b7 Maintain a high energy, positive, and professional atmosphere. u00b7 Develop innovative and creative ideas to enhance the food & beverage function. u00b7 Reinforce highest standards of quality service through effective hiring, training, development, and on-going communication & feedback. u00b7 Administrative tasks include, but not limited to, the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions Your EXPERIENCE: u00b7 Must possess the following strengths: high energy, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service u00b7 A minimum of 2-4 years of hotel/banquet/food& beverage or similar experience. Leadership experience preferred u00b7 Strong and concise verbal and written communication skills u00b7 Must possess excellent organization, interpersonal and administrative skills u00b7 Must be proficient in general computer knowledge u00b7 A true desire to satisfy the needs of others in a fast paced environment u00b7 Ability to problem solve and multi-task u00b7 Ability to stand for long periods of time and walk moderate distances u00b7 Ability to lift, pull, and push a moderate weight (about 50 pounds) u00b7 Full-Time Management Position that requires full flexibility, including the ability to work weekends, holidays and, a varied schedule u00b7 Demonstrates Hyatt Values:Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing Whatu2019s in it for YOU? General Perks: + An entry to the Hyatt Family, a place where we care for people so they can be their best + 12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets + Take pride in working for a company that is in the u201c100 Best Companies to Work Foru201d by FORTUNE + Affordable Medical, Dental and Vision Coverage after 30 days of employment + Vacation days PTO Days + Discounts on dry cleaning + Connect with thousands of National and Local Partners for Various Discounts + Free COTA Bus Pass + Discounted monthly parking passes for Downtown parking + Family Events and Recognition Celebrations Wellbeing: _u201cOur purpose is to_ _care for people so they can be their best_ _u2013 and we believe wellbeing is the ultimate realization of our purposeu201d_ + To support our colleagues mental wellbeing we provide access to u201cHeadspace Appu201d for all employees, free of charge, as well as hotel gym access + Social & Community Activities; Team building outings, Sports/wellbeing activities + Health, Dental, Vision Insurance eligibility after 30 days of employment Development: _u201cCareers at Hyatt donu2019t have to follow a traditional career ladder or path with one pace and following only one direction._ + With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant + Regular Check-In Conversations with Managers to discuss personal career goals + A wide range of on-property and online training opportunities though-out the year. + Education assistance of up to $1,000 per year toward personal growth and development Qualifications: Your MINDSET: + A team player with a good portion of personality + Enthusiasm and a hands-on mentality + A true representative of the company to customers, employees, and the public + A team player with a hands-on mentality and a love for hospitality + A true support for our customers _Are_ _WE_ _what_ _YOU_ _are looking for?_ If the answer is YES , then please click the link and apply All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Primary Location: US-OH-Columbus Organization: Hyatt Regency Columbus Pay Basis: Hourly Job Level: Full-time Job: Banquets Req ID: COL004683Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Created: 2026-05-11