Sr. Director, Global Services Sales

Overview of Job Function: The Sr. Director, Global Services Sales (u201cSr. Directoru201d) is a senior leader responsible for owning and accelerating Verintu2019s global Services revenue across all geographies, customer segments, and channels. This role owns the enterpriseu2011wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verintu2019s position across AMER, EMEA, and APAC. The Sr. Director will lead a highu2011performing Services Sales organization, with a focus on services attach revenue growth, non-attach revenue expansion, packaged services performance and optimized sales execution across all customers segments and geographies. This role requires deep expertise in the partner ecosystem, including cou2011selling, influencing partneru2011delivered engagements, and shaping joint gou2011tou2011market strategies. The Sr. Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the companyu2019s strategic and financial objectives. Principal Duties and Essential Responsibilities: + Own the global Services Sales strategy and enterprise-wide annual Services bookings quota, spanning AMER, EMEA and APAC. + Lead, develop, and scale a highu2011performing global Services Sales organization with a focus on accountability, execution excellence, and consistent overachievement. + Drive creation, progression, and conversion of Services opportunities across all customer segmentsu2014including attachu2011driven motions, whitespace opportunities, and nonu2011attach Services growth. + Build and strengthen relationships across the partner ecosystem to drive cou2011selling, partneru2011delivered services growth, and development of new joint revenue streams. + Provide global Services ownership and input into the Product Catalog by defining the Services portfolio, ensuring SKU accuracy and alignment to product strategy, shaping packaging and attach motions, and ensuring full representation in the catalog used by Sales, Partners, and CPQ. + Own global performance metrics for packaged services, standardized offerings, attach and nonu2011attach revenue, and partneru2011delivered services to drive commercial strategy and execution excellence. + Implement and optimize sales methodologies, playbooks, and operating mechanisms to improve win rates, accelerate deal velocity, and enhance overall sales performance. + Develop segmentation and ICPu2011based selling strategies that prioritize highu2011value market segments and maximize Services penetration. + Identify, evaluate, and launch new Services revenue streams in collaboration with Product, Marketing, and Professional Services leadership. + Collaborate with Product Sales leadership on aligned account strategies, pipeline development, and integrated value propositions. + Maintain rigorous forecasting discipline to ensure accuracy, predictability, and visibility into Services revenue performance. + Engage directly with executiveu2011level customers to position Verintu2019s Services value, influence strategic direction, and support major pursuits. + Partner with Professional Services leadership to ensure seamless handoff, customer satisfaction, and longu2011term value realization. + Represent Services Sales in executive forums with datau2011driven insights on market trends, customer needs, competitive dynamics, and revenue opportunities. + Champion crossu2011functional alignment to ensure Services offerings, pricing, and delivery models support market demands and revenue growth objectives. Minimum Requirements: + Bacheloru2019s degree in a related field or equivalent experience. + Minimum of 10 years of progressive leadership experience, including leading and scaling highu2011performing global sales teams. + Extensive experience operating within a partner ecosystem, including cou2011selling, influencing partneru2011led opportunities, and driving joint gou2011tou2011market strategies. + Demonstrated success driving global or multiu2011region sales or commercial strategy and execution within matrixed organizations. + Experience providing commercial input into product or services catalogs, including portfolio definition, SKU accuracy, pricing alignment, and packaging or attach strategy. + Proven ability to manage and optimize performance metrics for packaged services, standardized offerings, attach and nonu2011attach revenue, and partneru2011delivered services. + A strong hunter mindset with a track record of building and scaling nonu2011attach or whitespace services revenue motions. + Demonstrated success in identifying, shaping, and closing complex Services deals across enterprise accounts. + Superior customer relationship, and exceptional executive presence and communication skills, with the ability to influence C-suite stakeholders internally and externally. + Strong strategic thinking, analytical capability, and business acumen. + Experience working in software, SaaS, systems integration, or technologyu2011related Services organizations. + Ability to travel up to 35% of the time. + The ability to obtain the necessary credit line required to travel. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable and in accordance with federal and local regulations. Preferred Requirements: + Deep understanding of Contact Center, CX, or related technology markets. + MBA or equivalent advanced degree. + Experience working in or with topu2011tier consulting firms or largeu2011scale services organizations. Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. For US Applicants _2025 Benefits Offering (

Created: 2026-05-11