Social Worker BHIP Case Manager

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Responsibilities This position serves as the Case Manager for two virtual Behavioral Health Interdisciplinary Program (BHIP) teams. While many team members are remote, the Social Worker Case Manager is an on-site position. The social worker functions in accordance with the policies, principles, professional ethics, and techniques of accepted Social Work practice to include the National Association of Social Work, professional licensing code, and state laws. Direct clinical and associated administrative responsibilities include: 1. The Case Manager (CM) completes a comprehensive assessment of the concerns, needs, and preferences of the Veteran related to their mental health care. Subsequent reassessments/monitoring are created in collaboration with the Veteran, their family or caregiver, and interprofessional team, as clinically indicated. 2. desired or expected goal(s) and outcome(s), as well as a resource assessment to identify available benefits, assistive options, and appropriate services and resources within and outside VHA. Resources may include existing natural supports, and internal skills and coping mechanisms. 3.The CM plans and implements a care plan through coordination and collaboration with the Veteran, the family or caregivers, and VHA and community providers. The intensity and duration of CM services are dependent on the Veteran's Care needs. The CM assists Veterans/caregivers with system navigation, and linking them in a timely manner to health, mental health, health education, self-management and social services, community-based resources, or benefits, as clinically indicated. The CM will facilitate proactive, patient-centric communication and information sharing between the Veteran or Servicemember, their family or caregiver, providers, and other care team members. 4. The CM will engage, develop, and maintain therapeutic relationships with both the Veteran, families, and caregivers, utilizing resiliency-based, recovery oriented, Veteran-centered communication and practice techniques as well as time-limited psychotherapy (in unique situations) to facilitate progress, growth, and positive lifestyle changes. The CM may conduct psychosocial screening and evaluations for the wide range of mental conditions utilizing best practices for initial and follow-up assessment (i.e., measurement-based care), as well as participates in the development of appropriate treatment plans. 5. The CM provides emergency/crisis intervention services to outpatients experiencing acute psychological crises, helping to stabilize these individuals, assisting in the referral arrangements for transfer to a psychiatric facility for inpatient care if necessary and providing follow up care as needed. 6. The CM will provide Same Day Access services, including screening for risk and other needs assessments, determining appropriate level of care for services, referring Veterans to appropriate services, and assisting with immediate needs. 7. The CM coordinates effective and timely referrals to ensure the appropriate level and type of care, working collaboratively with VA teams across ECHCS, community care providers, and other VA facilities. The CM manages transitions of the Veteran to other interfacility VA programs (e.g., Salt Lake City Telemental Health Clinical Resource Hub), as well as other VHA, DoD, federal, state, and local home and community-based services (to include the Office of Community Care). 8. The CM uses CM best practice processes, procedures, tools, and templates in their work to allow for better tracking, monitoring, and reporting of quality and performance metrics. 9. The CM completes all clinical charting and documentation accurately and in a timely manner as required by and according to procedures outlined by applicable accrediting organization, VHA, Medical Center, and Service policies. 10. The CM engages in various administrative activities, to include peer review to assess the quality of professional care standards provided in the organization, participating in team-, clinic-, and service-based staff meetings, and engagement in continuing education activities to maintain professional licensure and any certification, to include Basic Life Support. The CM maintains a level of productivity and quality consistent with the complexity of the assignment and consistent with Social Work standards, Joint Commission standards, and facility standards. The CM may serve on committees, work groups, and task forces as needed. 11. The CM is responsible for all other duties as assigned. Work Schedule: Monday thru Friday 8:00 a.m.-4:30 p.m Telework: Not available Virtual: This is not a virtual position. Functional Statement #: GS9: 554-52426-A, GS11: 554-62427-A Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact , the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the

Created: 2026-05-11