Administrative Assistant 1, or Trainee 1 / Trainee 2

NOTE: To apply for this job, please email your cover letter, and resume to . Please include the Title and Vacancy ID# you are applying for in the subject line of your email. Applicants that do not submit their cover letter and resume to will NOT be considered.Vacancy ID: 215384Link to Apply: Description:Employee Benefits has the lead role for administering the New York State Health Insurance Program (NYSHIP), one of the largest public employer health insurance programs in the nation covering more than 1.2 million lives. This position will play an important role in ensuring the continued success of the comprehensive health insurance programs.The Administrative Assistant 1 or Trainee 1 or duties in the Employee Benefits Division will include but are not limited to the following: Providing clerical support such as scanning, preparing, editing/proofreading, merging Excel data into Word-based documents and tracking correspondence using FileNet, and other document tasks as needed, including those that may be needed for presentations, contracts, procurements, or statutorily required reports. Handling incoming calls by providing accurate information and directing to the correct Division personnel and ensuring exceptional customer service is provided. Front-line personnel for the reception desk and must be comfortable speaking with the public. Reviewing work performed by other staff to ensure correct spelling, grammar, and formatting is according to Division and Department standards. Also verifying that all letters and documents are on the correct letterhead and on the most current form. Assisting staff with scheduling meetings, including interviews for vacancies, conference calls, and webinars with internal and external staff. Logging and distributing incoming mail and faxes to staff; and coordinating and tracking unit wide activities including monthly reports, vacation and telecommuting schedules, mandatory Department training courses and other unit initiatives as needed. Monitor FileNet correspondence and advise Vendor Management Unit staff when a new item is placed in their folder. Managing office services and other general administrative tasks including, ordering supplies through SFS, coordinating general maintenance requests, and coordinating with Division and Department staff in addressing operational and technology issues impacting the units. Assisting with the NYSHIP Health Management Organization Annual Submission process. Ensure letters are sent via physical mail and email. Assisting with processing requests received for legal records related to medical billing, claims, or lien information. Ensure responses are physically mailed and saved to FileNet. Supporting Division staff by assisting in the coordination of travel arrangements; processing travel requests, and expense reports.Minimum Qualifications:NY HELPS:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):Administrative Assistant Trainee 1:Six months of experience in administrative support, which includes use

Created: 2026-05-13