Extended Coverage Dispatch
MSCCN - Tulsa, OK
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Description Summary: This position requires performing in a fast paced environment functioning as a liaison with all departments and assisting drivers. Communications with drivers will be via telephone and Qualcomm. The shift for this position is Thursday - Sunday, 7AM - 6PM Essential Duties and Responsibilities: Other duties as assigned. + Assign loads to drivers. + Assist customers in matters concerning their freight. + Coordinate delivery appointments and get directions. + Ensure all driversu2019 status, dates, and times are accurate. + Document any communication with drivers by placing a check call with detailed comments. Along with documenting any pertinent issues occurring during non business hours. + Track monitor selected customers for on-time deliveries. + Answer all incoming phone calls. + Execute checkout for terminating drivers arriving in Tulsa after hours. + Direct vehicle repairs between driver and maintenance and distributes PO# for payment. Requirements + Two years customer service or management experience. + Working knowledge of Microsoft Office. + Detail oriented. + The ability to work in a fast paced environment and make decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Created: 2026-05-13