AV / Video Conferencing Support Engineer

Our client, a leading enterprise in the technology and communications sector, is seeking a dedicated AV / Video Conferencing Support Engineer to join their dynamic team. As an AV / Video Conferencing Support Engineer, you will be part of the Technology Operations department supporting enterprise conferencing environments. The ideal candidate will demonstrate professionalism, technical expertise, and excellent communication skills, which will align successfully in the organization. Job Title: AV / Video Conferencing Support Engineer Location: Charlotte, NC What's the Job? + Provide onsite support for video conferencing rooms, AV systems, and non-video-enabled conference spaces. + Support Microsoft Teams Rooms (MTR) environments, including configuration, troubleshooting, and ongoing maintenance. + Assist with the ongoing conversion of conference rooms from Cisco-based systems to Microsoft Teams Rooms, diagnosing and resolving issues during device transitions. + Manage and support conferencing platforms such as Microsoft Teams Admin Center, Call Quality Dashboard (CQD), and Cisco Control Hub. + Perform hands-on troubleshooting of AV equipment, including displays, conferencing devices, and room hardware, ensuring seamless user experiences. What's Needed? + Experience supporting Microsoft Teams Rooms (MTR), including configuration and troubleshooting. + Strong knowledge of Microsoft Teams Admin Center and Call Quality Dashboard (CQD). + Hands-on experience with Cisco Control Hub and enterprise conferencing environments. + Excellent AV and video conferencing troubleshooting skills. + Ability to provide professional, customer-facing support in a fast-paced environment. What's in it for me? + Opportunity to work in a collaborative and innovative environment. + Hands-on experience with cutting-edge conferencing technology and large-scale deployments. + Potential for long-term career growth within a reputable organization. + Specialized training opportunities to enhance your technical skills. + Work in a supportive team that values diversity and inclusion. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. _ManpowerGroupu00ae (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands u2013_ _Manpower, Experis, Talent Solutions, and Jefferson Wells_ _u2013 creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Created: 2026-05-15