Global Product Manager

Job Description: Summary: The Brecknell Scales Global Product Manager owns the full product lifecycle and global strategy for the Brecknell Scales portfolio ( with additional Salter and AWTX branded products ). This is a hands-on role that blends strategic product management with technical sales support and supplier relationship management. Brecknell focuses on affordable, easy-to-use, competitively priced scales primarily sourced from China (approx. 80% of volume). Key markets include medical, veterinary, food service/POS, postal/mail/shipping, and sports fishing. The role drives revenue growth, maintains strong margins where possible through unique/owned designs, mitigates risks from market saturation and direct-from-China competition, and ensures products remain simple, compliant, and low-maintenance to minimize technical support calls. What You Will Do: Product Management Responsibilities: u2022 Own the end-to-end product lifecycle for the entire Brecknell Scales portfolio u2014 from new product discovery and market validation through launch, growth, maturity, and obsolescence/end-of-life planning. u2022 Conduct regular product health checks and market analysis per key sector (medical, vet, food service, postal, etc.) to identify gaps, growth opportunities, and missing product needs. u2022 Translate customer, sales, and market insights into clear product requirements, prioritized feature requests, and a multi-year global product roadmap. u2022 Act as the primary voice of the customer and global market, ensuring Brecknell products remain simple to set up and use u201cout of the boxu201d while reducing technical support needs. u2022 Define and maintain product positioning, value propositions, and go-to-market strategies, with emphasis on globalization (harmonized SKUs across USA, UK, and ROW where possible). u2022 Lead New Product Introduction (NPI) activities, targeting faster time-to-market (ideally 5u20136 months), including pricing strategy, launch planning, sales enablement, training, brochures, manuals, datasheets, and website updates. u2022 Manage supplier relationships with key Chinese partners (e.g., Easthigh, Charder, CZNewton, Suofei, etc.), including price negotiations, quality improvements, lead time management, new product development, and proactive identification of next-generation suppliers to maintain cost competitiveness and quality. u2022 Manage relationships with AWTX China, and AWTX India u2022 Monitor and resolve obsolescence, component shortages, inventory/SMI/stockout issues, and quality holds in collaboration with purchasing, quality, and regional teams. u2022 Ensure full regulatory compliance across regions (NTEP, OIML, NSF, FDA registration/listing, UPC-A/EAN-13 barcodes, safe battery shipping certificates, etc.) and manage associated annual fees/renewals. u2022 Analyze product performance metrics (sales, margin, adoption, returns, warranty data, customer feedback) and conduct competitive analysis to drive improvements, portfolio rationalization, and margin protection on unique/owned products (e.g., Electrosamson, 6700U, ZP and Salter products). u2022 Partner with marketing to keep all product documentation, images, quick-start guides (including French/Spanish), and sales tools up to date. u2022 Interpret technical specifications, drawings, and datasheets, translating them into clear, customer-friendly language and supporting private labeling/OEM opportunities. u2022 Drive initiatives for product enhancement to extend product lifecycle, keep products simple, easy to use and low-cost while adding smart features/benefits. u2022 Support annual pricing reviews, price list updates (including Shopify/discontinued lists), and PLS/phase-out decisions. u2022 Provide Technical support to customers and end users for the UK/RoW (NA tech support provided from Fairmont Technical Sales & Commercial Responsibilities: u2022 Provide expert technical sales support for complex enquiries, RFQs, tenders, and end user customer applications across the Brecknell (Salter and AWTX ZP) range. u2022 Identify end user opportunities for strategic Brecknell (and AWTX) products, namely the 6700 series, ElectroSamson and ZP ranges. This will likely require onsite visits with the end user. u2022 Collaborate with sales and channel partners, to develop account plans, drive cross-selling/upselling, and accelerate new business opportunities. u2022 Participate in key customer visits, trade shows (e.g., Interweighing), negotiations, product demonstrations, and training sessions for sales teams, rep groups, channel partners and end user customers. u2022 Help resolve escalated technical issues, objections, and quality concerns to protect revenue and customer satisfaction. u2022 Support promotional campaigns, product launches, and initiatives aimed at increasing market penetration in medical, vet, food service, postal, industrial and fishing segments. u2022 Travel as required for customer engagements, supplier visits in China and India, trade shows, and internal alignment meetings. What We Are Looking For u2022 Proven product management experience ideally, in the weighing/scales industry, or similar technical/consumer hardware products, ideally with exposure to China-sourced supply chains. u2022 Strong technical competence in mechanical, electrical, and software aspects of scales and indicators, with the ability to understand and simplify complex specification and certification requirements for end users. u2022 Understanding of global compliance and certification requirements (NTEP, OIML, NSF, FDA, barcode systems) and experience managing supplier lifecycles, quality issues, lead times, and cost pressures. u2022 Excellent communication skills (written and verbal) at all levels u2014 with customers, distributors, internal teams (USA/UK/China), and senior stakeholders. u2022 Strong analytical and data-driven decision-making skills, combined with practical problem-solving for customer applications and business outcomes. u2022 Self-motivated with excellent organizational skills; able to manage multiple priorities, projects, and ongoing tasks (e.g., manuals updates, supplier evaluations, pricing). u2022 Experience or willingness to engage directly with Chinese suppliers, conduct supplier visits, and drive development projects. u2022 A results-oriented mindset focused on growing revenue while protecting margins, reducing time-to-market, minimizing stockouts, and keeping products simple and reliable. u2022 Knowledge of key Brecknell markets (medical, vet, food service, postal, industrial fishing) and distribution channels (retail, catalogues, internet, dealers, OEM) is highly desirable. Travel to the UK, China, India, trade shows, and customer sites expected. Education: High School Diploma or equivalent Compensation Information: $80,800 - $121,200 _ITW is an equal opportunity employer. We value our colleaguesu2019 unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

Created: 2026-05-15