Sr Product Designer, Associate (AOC)
JPMorgan Chase - Jersey City, NJ
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The Acquisition Offers and Capabilities (AOC) team is responsible for showing the right offers to the right customers at the right time. This role will include a mix of internal and external (customer) facing systems and applications helping to improve both our internal and external user experiences. Job Summary As a Senior Product Designer, Associate you will be a part of our Acquisition Offers and Capabilities team helping to conceptualize, structure, and detail our user experiences within the context of a broader user journey. You will be working from upfront research and insights through delivery of final designs. In this role you will be able to continually broaden and improve your skills. Job Responsibilities Design and re-design product experiences across our AOC (Acquisition Offers and Capabilities) offerings Participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of Experience Researchers Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work Ideation and prototyping to explore different options, including unexpected, but still workable solutions Diagram the interactivity of the product ecosystem, including omnichannel service and feature interactions, with user flows and wireframes Detailed UI design, built upon our Design System, that brings our solutions to life Present work, connecting design decisions to desired business impact Required Qualifications, Capabilities and Skills Bachelor's Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience Minimum of 4 years of prior work experience involving collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers Self-directed in both planning and structuring work and executing at expected levels of quality Advanced skills in Interaction Design as well as either Visual/UI Design or Information Architecture; Intermediate ability in adjacent skills such as User Research, UX Writing, and Prototyping Able to show how your understanding of technical constraints and opportunities informed your design solutions Comfortable and confident when presenting work to cross-functional Directors Intermediate to advanced experience using Figma Preferred qualifications, Capabilities and Skills Advocate for Accessibility Guidelines and Inclusive Design practices Has shipped multiple successful digital products, demonstrating user and human-centered design approaches Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards Demonstrated understanding of how design connects with broader business value
Created: 2024-05-04