Assistant Coordinator
BronxCare Health System - Bronx, NY
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Performs routine administrative patient satisfaction functions. Prioritizes assignments and organizes functions to insure effective office or departmental operations. Process and maintains confidential information. May lead and train lower level staff. Performs related work as required.Meet and Greet Patients on a daily basis and timely mannerConduct Ambassador Rounds according to Patient Ambassador Job Description and AgreementCommunicate effectively with Patients, Clinical, Administrative and Management staff.Report any/all negative patient encounters for immediate turnaround.Report any EVS issues reported or observed for immediate turnaround.Report to EVS Management any roadblocks encountered while conducting surveysMaintain a professional demeanor and presentationConduct all Cipher Health calls and respond to patient grievances on a timely basisComplete all assignments as outlined in Job DescriptionAdhere to departmental expectations agreementNo prior experience is necessary for this position. Customer or guest relations preferredHigh School or GEDBilingual
Created: 2024-05-04