Client Account Management - Senior Specialist
Deloitte - Morristown, NJ
Apply NowJob Description
Position SummaryWe''re looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who''s also a natural collaborator. As a Client Account Management (CAM) Senior Specialist, you''ll work with senior Deloitte leaders on some of our most important accounts - helping our teams build relationships, win projects and deliver work. You''ll oversee account operations and strategic activities - keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You''ll work closely with account leadership to help address our clients'' most important challenges by bringing them the best of Deloitte. You''ll share what other account teams are doing and help to innovate new approaches. You''ll be an important link between the larger firm, your account teams, and your clients.Work you''ll doResponsibilities will be based on specific client relationship objectives and account teams'' needs, and will include some or all of the following:* Client: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits* Strategic: develop account strategy and operating model, support annual account planning* Leadership: prepare for account leadership meetings, support leadership development* People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools* Quality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed* Financial: support financial analysis and reporting, opportunity tracking and internal reporting as neededThe TeamAt Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.QualificationsRequired:* Bachelor''s degree* Demonstrated account management or consulting experience* Minimum 3 years work experience* Strong organizational skills* Strong project management skills* Ability to adapt to a changing environment and manage multiple priorities* Exceptional interpersonal and communication skills* Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical* Excellent analytical and problem-solving skills* Limited sponsorship may be available* Ability to travel 5-10%, on average, based on the work you do and the clients and industries/sectors you servePreferred:* Experience working in a professional services firm* Industry experienceFor individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,935 to $119,580.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.EA_ExpHireEA_CMG_ ExpHire,EA_ExpHireCAM_Commercial_GPS_22Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our people and cultureOur diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.Professional developmentFrom entry-level employees to senior leaders, we believe there''s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, ''Deloitte'' means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.Requisition code: 113564
Created: 2024-05-04