Head of Product & Technical Architecture - sune
HSN - New York City, NY
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The OpportunityAs the Head of Product and Technical Architecture, you will report to the Founder & GM of sune and work with Qurate Retail Group Senior Leaders and outside partners to help launch the new live video commerce digital app and platform to power our new business and help deliver $1B in annual revenue within the next 3-5 years.Using our outside partners, you will lead the product vision, UX design and technical development of a world class platform and app experience for live and 'live-like' digital shopping. You will help our customers shop how they want, where they want, and when they want - and improve the 'way' of shopping so that it is more engaging, entertaining, and rewarding than any other way of shopping. With our customer's wants and needs at the center of our business, you will help change the status quo of the retail industry through this new app and product platform.You will be in a unique position to use your product and technical experience, our retail expertise, and the backing of a Fortune 500 company to build a new digital business that is dynamic, customer-centric, and fast-paced.As a founding member of the team, you will be specifically accountable for translating customer and business strategy into an MVP 'app and product' platform. You will support the product architecture, user experience, and technical integration with QRG legacy systems and external partners.Leaning into your IT, design, and technical expertise, you will combine consumer/ customer research and create user experiences, product features, and technical projects to solve customers' tensions and build 'product/technology' concepts to win in the time, you will help build the capabilities, organization, and resources necessary to launch and run this new app and product platform so that we can begin to operationalize the business.You and your team will be located at our New York City office; we do have on-site days where we collaborate as a team Tuesday, Wednesday, and Thursday.Who We AreAs Qurate Retail Group's newest business unit, vCommerce Ventures (vCV) is designed to accelerate our innovation in livestream commerce.Within vCV, Live Shop Ventures is building a next generation shopping platform and company that we believe can revolutionize the livestream shopping space. This standalone NY-based start-up enjoys the autonomy to imagine, incubate and scale a new vCommerce business model with the backing, resources, and expertise of Qurate Retail Group. Our new app and platform, sune, launched in March of this year and is now available for download. We are still in beta, but have been highlighted by the NY Times, Fortune, WWD, among others as one of the companies to watch in defining the future of video commerce. We are working to redefine how consumers shop by creating the most entertaining live shoppable moments. If you are innovative, soulful, and passionate with a sincere interest in changing and improving the human shopping experience, join us.Your Impact Product Vision & UX DesignWork with Senior Leadership and our outside partners to help set a clear product vision based on core customers insights and business strategyExplain the product approach and communicate it to partners, the team, and the broader unit.Work with our outside partners, define and guide the product roadmap to ensure we hit our deliverables from beginning to productionCollaboration with leaderships, external partners, and all other important partners to ensure digital vision and products align within team strategy and requirementsReport on product specific measurements once solution enters production and communicate regular tracking to partnersUse industry knowledge to translate user needs into user stories and acceptance criteria. Maintain a refined backlog 3 to 4 sprints ahead of the team.Work with the commerce & operations team to establish each product's value and support messaging, communication, and customer outreachFacilitate release planning with partners and weekly demosBe an important role on Agile team(s) and work onsite with the teamIntegrate usability studies and research into product requirements to enhance user satisfaction and ensure customer-focused designAlign public and business facing product requirements with end-users and partnersTechnical Architecture & DevelopmentTranslate product vision and UX experience into a technical design and architectureWork with our outside partners, design, and review wireframes to meet product/customer needsHelp lead the design teams to write the code for the product platform. Provide editing guidance to meet product standardsHelp provide a technical roadmap for implementing software engineering solutions and maintaining timelinesMonitor platform development to ensure adherence to best practices and engineering standardsLook for better ways of solving technical problems and designing the solutionOperational & Team AccountabilitiesHelp develop the standard operating practices for all aspects of business workflow and operational structureHelp lead our team of consultants/partners in defining the work and processes necessary to operationalize the businessHelp onboard and orient new team members and internal/external partners as we begin to operationalize the business and stand up our own product and technical teams to ensure the resources necessary to deliver the agreed to market share & customer growth goalsWhat You Bring Bachelor's Degree in Computer Science or related field or a combination of education and experience10+ years of related experience5+ years' experience managing teams and working with senior level executive (C-Suite)Experience finding new solutions and lead out of the box ideas - loves and embraces creating industry-changing businesses and changeNot afraid to 'roll up the sleeves' and go outside comfort zone to learn - pushes teams to do the sameMotivated by a fast-startup tempo in creation, design, rapid customer engagement, empowerment, and holding to important milestone outcomesEnjoy sharing the success and learning opportunities and re-bounds fast with to accomplish new outcomesWork with multiple partners and senior levels of managementKnowledge of standard concepts and practices within the ecommerce & video commerce spaceKnowledge of standard practices, technology, and supporting industry principlesCurios mentality with a focus on identifying opportunities to add valueExperienced in facilitating Agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, other)Deep experience leading teams in an Agile work environmentBuild outward and business-facing technology through roadmaps guided by user research, buy/build/partner decisioning and existing technology gap analysisWork with procurement and business leaders to bringing returns on investments to fruitionDemonstrated leadership in promoting engagement, diversity, equity and inclusion in the development of their teamsCandidates looking for an exciting startup environment and growth opportunities with significant earning potential - based on the success of the new organization - this is the company for you Our compensation package is a competitive combination of base salary, short-term annual bonus, long-term cash-based incentives and a Founder's Bonus for initial team members. Base salary for this role is $250,000 plus the strong annual and long-term variable incentives noted. Salary ranges are general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience and geographic location as well as business and market conditions. This compensation package provides significant rewards to the candidate over-time based on company performance and personal success.At Qurate Retail Group, salary is just one component of a comprehensive Total Rewards package that includes a robust benefits package (inclusive of health & welfare), 401K match, tuition reimbursement and company discounts u2014 plus an amazing culture#LI-NM1#LI-HYRBID
Created: 2024-05-04