Warehouse Customer Service Rep
KDS Search - Columbus, OH
Apply NowJob Description
Job Description Job Description The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesCommunicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about product, pricing, and availability.Work with internal departments to meet customer's needs.Data entry in various platforms - Microsoft Dynamics ERP, Excel, and Teams Platforms.MUST HAVE Requirements!Previous experience in a warehouse or distribution center environment, handling physical goods.Familiarity with production and shipping processes for physical goods Strong customer service skills for addressing customer needs over the phone or electronically Ability to perform repetitive tasks accurately and efficiently Comfortable working independently with minimal supervision Located near Columbus, Ohio to allow for potential on-site work High school diploma or equivalent Reliable transportation for potential local travelExcellent phone etiquette and excellent verbal, written, and interpersonal skills.Ability to multi-task, organize, and prioritize work.Must be able to come into the Franklin County, Ohio office - 3 days at the office - 2 days remote.
Created: 2024-04-20