Automotive Service Director - $150 to $200K Plus
Stoler Lexus - Farmingdale, NY
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2090 Broadhollow Rd, Farmingdale, NY 11735AUTOMOTIVE SERVICE DIRECTORTop Pay Earning $150K - $200K+ Annually! State-of-the-art A/C & Heated Facility!3+ Years'' Experience as Auto Service Manager/Director Required.Stoler Lexus, in Farmingdale, NY, is seeking to hire a Service Director who values both customer AND employee satisfaction. We are seeking a coach/mentor-style of leader who understands that service personnel are responsible for the customer experience, and that happy employees are central to happy customers.A proven track record of building good teams and CSI are significant components to our evaluation process. Candidates must have a stable work history as a Service Department Manager or Director serving more than 2 years consecutively - We''re looking for those in it for the long-haul!All inquiries will be held in the strictest confidence.We offer terrific Benefits which include:Top Pay in the Industry - Earn $150K - $200K+ a year!Performance Bonuses & IncentivesDirect DepositState-of-the-art Facility & Equipment - Air-conditioned & Heated!Full Medical Benefits401(k) Retirement PlanPaid Vacation, Holidays & Sick TimePositive, Professional WorkplaceLong-term Job Security & Opportunity for AdvancementNon-Smoking & Drug-Free WorkplaceResponsibilities - Service Director:Oversee the Service Department, Technicians, Service Advisors, Service Call Center, Valet, Detailers, and Service LaneForecast goals and objectives for the department and strive to meet themWork with the Parts Manager to ensure a timely turnaround of parts needed for internal jobsWork with Shop Foreman to ensure customers vehicles are serviced properly and in a timely mannerAttend Manager meetings and conduct Service Department meetingsMust be results-driven, highly energized, and a customer service-oriented leaderHandle and resolve customer complaintsMotivate, train, develop, and reward employeesWill communicate with customers about maintenance and service work needed efficientlyContinue to maintain Len Stoler Auto Group''s value, quality, integrity, and CSIRequirements - Service Director:REQUIRED: 3+ years of Service Department Management experience from a Large/High-volume Auto DealershipKnowledge of dealership warranty process and policies; dealership financial statements; principles and processes for providing customer serviceThe ability to identify causes of operating errors and the knowledge to create and implement corrective actionsThe ability to use good judgment in challenging situationsA professional demeanor when interacting with customersStrong motivational and leadership skills and a belief that every employee is importantOutstanding customer service and employee retention skillsVery organized with exceptional time management skillsPerformance-oriented with a continuous desire to improvePlease upload your resume. Completing the online assessment will grant you priority consideration!Must pass pre-employment screening - We are a Drug-Free WorkplaceMust be able to work in the U.S. without sponsorship and be a current residentAbout the Len Stoler Automotive Group:What began in 1968 in a 7,500 square foot building with 22 employees has evolved into one of the nation''s largest automobile dealership groups. With over 400 employees and twelve franchises, we sell and service our products...one customer at a time. Our nationally award-winning service and sales departments are constantly undergoing training with our various manufacturers. Our facilities are constantly being upgraded and improved, with eight buildings either new or refurbished. We are committed to excellence in customer service and dedicated to the success of the Len Stoler Automotive Group. We are here for the long term.We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Created: 2024-04-20