Customer Service Representative
NESCO Resource - Grove City, OH
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Nesco is looking for a customer service represenative in the Grove City area with expierenance. Hours: Monday - Friday 8am -5pm Pay: Up to $25/ hr depending on exp. Job Summary: Responsible for driving the internal processes for Division 1 (Original Equipment Service) parts. Inputs information into systems as well as customer systems. Collects and Analyzes data for reporting purposes. Job Responsibilities: Responsible for all reports pertaining to shipping and outstanding orders for current and any future Non-Genuine, Division II customers Analyzes data and submits recommendations Responsible for preparing invoicing/account payables for submission for payment for all Division II customers Coordinates and ensures daily Division II shipments are accurate and meet the schedule Maintain internal and external order/forecast systems Prepare all required shipping documents and logs data as required Assists to ensure accuracy of inventory reporting Receives/adjusts inventory as required based on the approval process Arranges all required special shipments Monitors pricing according to the formula and ensures accuracy Maintains pricing changes and standard cost following the appropriate approval process Control the print label and order to label correctly Communicate with suppliers as needed to obtain product availability/timing (internal/external) suppliers as needed to obtain product availability/timing (internal/external) Daily sales summary for Division II reporting SKILLS/QUALIFICATIONS/EXPERIENCE (Comment on the required years of experience, certifications or computer applications necessary to do this position) Excellent interpersonal skills: approachability, treat others with respect, provide timely feedback Excellent written and oral communication skills Detail oriented Must be reliable in attendance Strong analytical, organizational, prioritizing, and multi-tasking skills Moderate to advanced computer skills including the use of Word, Excel, Power Point, Outlook, etc. EDUCATION REQUIREMENTS High School diploma or GED 2-5 years shipping and invoicing experience preferred Experience with MAPICS and SAP preferred PHYSICAL REQUIREMENTS Must be able to stand, walk, sit, use hands to fingers, handle or feel objects, climb stairs, reach with arms and hands. Must be able to work in heat and noise occasionally Must be able to work seated or on feet for an 8 to 12-hour workday on any shift. Must be flexible to work overtime as needed. Ability to work in a fast-paced environment. May be exposed to dust, fumes, moving objects, hazardous materials. Must be able to travel by car or air. Email your resume to or call the office today to speak with a recruiter 614-820-4972. Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Created: 2024-04-20