Customer Service Representative- Iselin, NJ
LHH - Iselin, NJ
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Customer Service Representative- Iselin, NJLHH is proactively recruiting for a Customer Service Representative in Iselin, NJ. This position is a Direct Hire position. This position is a 100% onsite. The anticipated pay rate is $18-$21/hr. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.Responsibilities:Answer consumer questions and solve issues in a timely professional manner, via Phone, email, and chatTroubleshoot any product issuesGenerate additional revenue through upsellingWorks with shipping and production departments for a timely efficient shipping of productsAssist customer service manager with written documentations, response generation, and written materials as requestedQualifications:H.S. Diploma1-2 years customer serviceHas a friendly demeanor on the phoneHas good written and verbal communicationsCan handle multiple projects and stay organizedProficient in MS Word, Excel, and OutlookIf knowledge in Zendesk is a plusEducation:Employment Type: Direct hireSalary: The anticipated pay range is between $18-$21/hr. Pay Details: $18.00 to $21.00 per yearSearch managed by: Stephanie Peckerofsky Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Created: 2024-04-20