Enterprise Service Manager
Amazon - New York City, NYApply Now
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ( "Cloud Computing "). With AWS you can requisition compute power, storage, and many other services gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. Developers all over the world rely on our storage, compute, and virtualized services. Our success depends on our world-class selling and field teams, and these teams rely on the Worldwide Revenue Operations (WWRO) team to power their activities. Were handling massive scale, providing data that drives the AWS business internally, and delivering products and services to help our Amazon Web Service selling teams, marketing groups, and customers. We are seeking a talented and seasoned technical product manager to join our team to define and deliver a new data product and platform that will combine machine learning with human intelligence, and that will leverage distributed big data technologies and microservice development. The aim of this product will be to arm AWS's field teams with the data and actionable intelligence needed to engage and serve every possible AWS customer in the world, to the fullest. In this role expect to: Define a product vision from the ground up Own delivery of a product, including a cutting-edge data platform, end-to-end, from conception to launch Be an impassioned voice for our customers - AWS's world-class selling and field teams - and ensure we are providing customer-obsessed experiences for them when they interact with our product Interact with customers and stakeholders at multiple levels and in multiple locations, and working with business, operations, and software and data engineering teams to define and deliver solutions Work in a highly ambiguous problem space, charting your own path to delivery of a successful solution Define and implement key success metrics and measurement capabilities Make high-judgment trade-offs between product features and speed-to-market Lead an agile tech team as a Scrum Product Owner Other preferred locations: Dallas, TX/ Boston, MA/Arlington, VA/ or other virtual locations in the US where Amazon has a presence will be considered.