Service Manager
EMCOR - New York City, NY
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Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditionsConducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates andor conducts regularly scheduled departmental safetyinformational meetingsCommunicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirementsCommunicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material usedDevelops and monitors budgets, goals and objectives to insure departmental profitabilitySpecifies and makes sure that required parts are ordered in timely Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers' expectationsSupervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfactionReviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivityfashion to ensure work deadlines are metEnsures that all companydepartment policies are being followed by all HVAC techniciansOther tasks and responsibilities as required to maintain efficient department operations
Created: 2024-05-04