Job Description Job Description Take customer orders at the counterReceive payments and present change to customersPack food items, make coffee, and fill beverage cupsFunction as the host/hostess of the restaurantMake reservations for customersReceive food checks from waiters or customersAppeal to impatient or irritated customers, especially during rush hoursManage the register, including all credit card and cash operationsEnsure a balance of the register at the end of the shift or working period