Bilingual Customer Service Representative
MSCCN - Norwalk, CT
Apply NowJob Description
Description Organization Seeks Customer Service Representative Sharpen your skills as a Customer Representative in the growing Service industry through this opportunity at Robert Half. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Norwalk, Connecticut and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you What you get to do every day Manage the fielding and sending of important written business correspondence Be a part of business development by actively cross-selling and referring customers Manage incoming telephone calls Deliver outstanding, friendly customer service in a timely fashion Requirements - Strong customer service and office administrative skills Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly Comfort in pursuing resolutions to complicated customer inquiries using complex research methods 1+ years of past relevant experience Proficient with computers and technology platforms Strong problem-solving skills Strong communication skills, both verbally and in writing Comfort and confidence when interacting with internal and external partners and clients/customers Knowledge of Call Center Customer Service Comprehensive knowledge of Spanish Language Upbeat, positive attitude and an approach to work rooted in professionalism Excellent problem solving skills in Microsoft Office applications If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.
Created: 2024-04-20