Customer Service Representative - State Farm Agent ...
Steve Klinzing - State Farm Agent - Patchogue, NY
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Job Description Job Description Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Steve Klinzing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. BENEFITS:Hourly pay plus commission/bonusPTO401K PlanValuable career-building experienceRESPONSIBILITIES:Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:Dedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersBilingual in Spanish preferredWilling to obtain or currently have active Property & Casualty License.
Created: 2024-05-04