Customer Service Representative
LHH - Somerset, NJ
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We are seeking a highly motivated and detail-oriented Customer Service Representative to manage relationships with multiple blue-chip Fortune 500 customers. The ideal candidate should possess excellent communication and computer skills, as well as the ability to collaborate effectively with both inside and outside sales teams. This role involves providing quotes, offering technical support, managing order entry, and assisting with inventory planning.Responsibilities:Manage relationships with multiple blue-chip Fortune 500 customers.Collaborate with inside and outside sales teams to ensure seamless communication and customer satisfaction.Provide accurate and timely quotes to customers.Offer technical support to customers, addressing inquiries and resolving issues.Handle order entry efficiently and accurately.Assist in inventory planning to ensure adequate stock levels and prevent shortages.Utilize MS Word, Excel, and PowerPoint for documentation and reporting purposes.Maintain a high level of professionalism and customer service in all interactions.Requirements:High School diploma required; Bachelor's or Master's degree preferred.Proven experience in a customer service role, preferably in a fastener manufacturing environment.Excellent communication skills, both written and verbal.Strong computer skills, including proficiency in MS Word, Excel, and PowerPoint.Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.Detail-oriented with a focus on accuracy in order entry and inventory management.Preferred Qualifications:Bachelor's in a relevant field.Experience in a fastener manufacturing environment.Familiarity with inventory planning and management systems.Pay Details: $75,000.00 to $80,000.00 per yearSearch managed by: Heather Stott-Mason Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Created: 2024-05-04