Service Assistant Technician
Allmark Door Company Llc - Springfield, NJ
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Job Description Job DescriptionPOSITION OVERVIEWAt Allmark Door, we are looking for an enthusiastic Service Assistant Technician to support our team with administrative and technical tasks. As a technical assistant, you will be required to perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones, and creating reports. You will also be required to provide basic technical assistance such as the setting up and cleaning of equipment, setting parameters, checking doses, and overseeing onsite processes.ESSENTIAL DUTIESAssisting with completion of service tickets Updating and correcting details of work performed, and parts usedProvide accurate details and reports on parts and services neededAnalyze and respond professionally to customer concerns and annotate them in our internal systemPerforming preventive maintenance and repair services of all types on commercial doorsTroubleshooting and diagnosing problems onsiteAssist with completion of project tickets with field notes and completion photos Update and correct details of work performed, parts used, and services neededAnalyze and respond professionally to customers' concerns and annotate them in our internal systemOrganize tools and parts at the job site and on trucksDisassemble or remove parts and equipment for maintenance or repairInstall hardware or other interior fixturesRun wiring to connect equipmentLubricate equipment to allow proper functioningTest mechanical equipment to ensure its functioning properly and adjust equipment to ensure optimal performanceObserve and adhere to all safety policies and identify and report unsafe work practices or conditionsPHYSICAL REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Must be able to walk and stand on level and/or inclined surfaces for certain periods throughout the dayMust be able to climb stairs, ramps, ladders, and work standsMust be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shouldersMay be required to lift, up to 50 pounds and carry for short distancesHas the ability to work in cold and hot weatherMay need to travel to remote locations or work out of townRELEVANT JOB COMPETENCIESThe ideal candidate should possess the following attributes:Strong problem solver and analytical thinkerExcellent communication and interpersonal skillsAbility to work well under pressure and meet tight deadlinesGreat time management skillsThe ability to maintain a professional demeanorStrong computer literacy with capability in email, MS Office, and related communication toolsAbility to prioritize given tasks and work efficiently towards completing themMINIMUM REQUIREMENTSValid Driver's License High School Diploma/GEDAllmark Door maintains a drug-free workplace and perform post offer, pre-employment substance abuse testing and participate in a random drug testing pool.Additional Training/Certification may be required.ALLMARK DOOR is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability, or veteran status, among other factors.
Created: 2024-05-04