Customer Service Agent
Randstad - Syosset, NY
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Do you enjoy working in a fast paced environment? Do you enjoy working as a team and helping others? If you do, please read on We are currently seeking Outbound Customer Service Representatives for our call center in Syosset Below are the requirements for the role; Qualifications: Resolves customer issues. Provides information regarding products and services. Answers phone with proper phone etiquette. Ability to work with different types of personalities in a professional, positive manner. Complies with company policies and procedures and maintains regular work attendance. Performs other duties as assigned. Responsibilities: Liaison between customer/sales/various internal teams Process manual entry orders through AS400 Direct communication with customer providing shipment status, product availability, account status, etc. If you are interested in being considered please apply directly to this posting AND please email me directly @ and reference this job posting. This will also help get your application in front of me faster Responsibilities: Manage inbound / outbound calls in a professional manner Data entry related to customer inquiries and orders Able to identify and escalate customer issues with empathy when appropriate Build rapport with your customer and ensure that there are no open issues before closing a customer contact Working hours: 11:00 AM - 6:00 PM Skills: Experience in a call center, inbound or outbound calling, handling all types of customer inquiries, diffusing escalated calls, etc. Ability to multitask defined by speaking on the phone, utilizing multiple applications for research and typing at the same time Education: High School Experience: Entry Level Qualifications: HOW DO YOU KNOW IF THIS POSITION IS RIGHT FOR YOU? You love talking; people even say you should get paid for talking (perfect fit) You thrive in exciting environments and enjoy a challenge You enjoy earning a bonus when you do a good job You enjoy talking to people and learning new things You believe personality is important in a persona and in a job If you are interested and meet the above requirements, please apply to this position with your resume in the form of a Word document Please apply directly to and please join us for our Weekly Open House every Thursday from 1PM - 3PM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Created: 2019-10-22