BDC Customer Service Rep
Turn Auto Mall - West Hempstead, NY
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Job Description Job Description This is a great career opportunity for applicants with automotive experience, or for someone with other customer service/telephone experience. If you are passionate about Sales By calling, texting, and emailing with customers and can accommodate every Saturday with a rotating Sunday schedule, we invite you to apply! Become a valued member of the Turn Auto Group, where your contributions are compensated, appreciated, and where growth opportunities await as we continue expanding.Schedule:Full-time in person / 40 hours a week1 permanent weekday off with rotating Sunday's (2 Sunday's off per month)Saturday Required (10-6pm )BDC Duties:*Your primary focus is to orchestrate multiple appointments daily to drive traffic into the dealership*Maximize all phone, web, email and showroom traffic streamsConstantly takes charge of converting leads to appointmentsCommunicate with customers and prospects through their preferred method (call, text, or email) in a timely manner.Utilize CRM and effective sales techniques to convert leads into appointments.Provide information on available inventory, products, and dealership services.Stay informed on BDC representatives' tasks and processes.Respond to inquiries professionally and articulately.Work closely with Department Manager to reach individual and department goalsMaintain an organized customer database for efficient follow-ups and repeat business opportunities.Adhering to all company policies and procedures.Perks:Weekly Base salary plus show bonus, appointment sold AND monthly achievement incentivesOpportunities for career advancement.Recognition for your achievementsPositive and supportive team environment.WORKING WITH THE BEST AUTOGROUP
Created: 2024-05-04