Customer Service Specialist
CVR Associates, INC - White Plains, NY
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Job Description Job DescriptionThis position performs various Housing Choice Voucher (HCV) program activities including, but not limited to:Interview Housing Choice applicants/participants to obtain all necessary documentation and complete files as required.Ensure all required information is compiled and maintained in the applicant/participant file. Determine eligibility and/or ineligibility, verifies data, processes application, issues voucher, and conduct home visits, if necessary.Assist client with inquiries and/or problems concerning their housing needs; provide direction regarding responses and resolutions to client inquiries.Provide landlord interface assistance to include but not limited to abatement and vestigate client issues requiring expertise in determining causes; to include inquires of potential fraud and misuse of funding; suggest and direct action plan for resolutions.*All additional duties as assigned by supervisor.QUALIFICATIONS / EXPERIENCE:Bachelors degree PLUS one (1) year of previous experience working with the public in a Housing Choice Voucher Program or similar relevant experience.-_OR-_High School diploma plus a minimum of four (4) years experience working with economically and socially disadvantaged individuals and/or families in a similar capacity.Proficiency with current office technology and software applications.Prior work experience in an office environment is a plus.'Company DescriptionCVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple pany Description CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple clients.
Created: 2024-04-20