Home Care Coordinator
CenterCare Home Care Agency - Queens, NY
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BILINGUAL SPANISH, REQUIRED. PLEASE DO NOT APPLY IF YOU HAVE NO EXPERIENCE IN HOME CARE COORDINATION Our new office is located on: 131-10 Guy R Brewer Blvd, Queens, NY 11434 CenterCare Home Care Agency is currently hiring a Home Care Coordinator. The successful candidate will be responsible for coordinating home care services for members of the community. Responsibilities include, but are not limited to: Ensures that requests for home care service are filled promptly, and scheduled into the system accurately and in a timely manner Assigning appropriate Home Health Aide (HHA/PA) or replacements with member and providing HHA''s/PAs with travel directions. Reviews all scheduled cases daily in preparation for payroll, and billing approvals by manager Maintains and documents all communication with HHAs/PAs, Clients, and Client Proxies Conducting HHA''s/PAs annual evaluations, performance management, and related supervisory functions. Act as liaison between internal and external customers (i.e. Departments, Contracts, Patients, Patient families, field staff). Assists with screening of caregivers Manages telephone calls in a supportive, reassuring manner for patients, families, physicians and others Maintains patient confidentiality and privacy with dignity and respect. Participates in-service programs Other duties as assigned • Job Requirements include: High School diploma/GED required; Associates degree preferred. Minimum of one (1) year related experience in a health care/social service environment preferred. Experience with HHAExchange or Medflyt Must have working knowledge of Microsoft Office. Excellent written and interpersonal communication skills required.
Created: 2024-05-04