Jr. Paralegal
MSCCN - Ridgefield Park, NJ
Apply NowJob Description
Description Our client, A premier plaintiff's law firm representing clients all over the United States and has led history-making and record-setting cases on behalf of individuals, organizations, and states who have been injured or defrauded on an individual or mass scale, is seeking a full-time Legal Intake Specialist working in our Ridgefield, NJ office. Legal Intake Specialists handle the initial calls and inquiries (Phone, Web, Email, Chat) from new prospective clients seeking out a firm to represent them regarding potential injury claims. The LI Specialist would provide best-in-class service and obtain detailed information regarding the incident to be reviewed by our attorneys immediately. They approach each interaction with a high degree of attention, compassion, and sense of urgency to ensure the best possible outcome. Intake Specialists also follow up with all potential clients regarding documentation, next steps and assisting in the sign-up process all while providing an excellent client service experience. The ideal candidate must possess the following attributes: Customer Service Experience Professional and empathetic telephone etiquette Active listening, verbal and communication skills Computer proficiency (Microsoft Office 365/Suite) Excellent written, spelling, punctuation and grammar skills Ability to obtain, confirm and update data at a high level of accuracy Attention to detail, ability to acquire all needed information Organizational and time-management skills Ability to multitask and prioritize tasks Ability to work within a team while handling individual responsibilities Adaptability, flexibility, able to perform in a dynamic working environment Requirements The following attributes are highly desirable but not required: High Volume / Fast paced Contact Center Experience Salesforce Experience (Litify Experience a BIG plus) Proficient using multiple software & programs (CRM, VoIP, Electronic signature) College Degree a Plus Legal Experience a Plus Bilingual (Spanish) a Plus This is a great opportunity for a self-starter who is eager to grow their legal career. If you are looking to get your career moving in the right direction, you should contact us today Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2023 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.
Created: 2024-04-06