Leasing Agent
Urby - Jersey City, NJ
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Job Description Job Description You are an internal expert of our product and an exemplary ambassador of the brand! By connecting in a genuine way with all prospective residents, you provide thoughtful options and solutions to individual desires and needs. Using a people-first approach, you provide an engaging touring experience that exceeds service expectations and aligns with company brand standards.Responsibilities Establish trust by creating a connection with prospective residents - take time to understand their preferences and be sure to genuine excitement for them!Ensure all prospective residents feel at home from the moment they arrive by creating a warm, welcoming environment and addressing them by nameGuide tours with confidence and efficiency - provide insight into our lifestyle brand, resident events, and amenitiesMaximize the use of our software systems, Salesforce and Entrata, to respond to new leads in a timely manner; convert leads to opportunities; execute and record all tasks and follow-up efforts; negotiate leasing terms, guide application process within appropriate time frames, and processes application requirements: Lease documentsScreeningsCredit checksApplication fees and other chargersRun daily reporting, such as availability, to ensure an accurate up-to-date status of all units; provide status reports on a weekly basisRegularly conduct building and unit walkthroughs to ensure the upkeep of all spaces; provide any necessary feedback to the property management and maintenance departmentsConsistently track monthly records of new leases for commission trackingReview ILS sites and website for listing accuracyMaintain awareness of local market conditions and trends, including but not limited to market data analysis, leasing rates, marketing strategy and leasing velocityWork in collaboration with the property management team to ensure an exceptional and unrivaled customer experience overall for all prospects and residents; relay all feedback to ensure resident satisfaction is being maintained and/or improvedAttributes Highly motivated, self-driven team playerSales skills (e.g., asking open questions, understanding needs, overcoming objections, negotiating)Attention to detail and time management skillsClear, concise, organized, effective communication skillsAble to multitask in fast-paced environmentSuggested proficiency in CRM software: Salesforce + EntrataEmployee BenefitsTime awayGenerous PTO policy + EOY rollover10 paid company holidaysPaid parental leaveMore than just your salary401k + company matchFree parking + pre-tax commuter benefitsMonthly spot bonus programsEmployee referral incentiveDiscounts at all in-house cafes Health + Wellness Gym + pool access at any of our Urby locations80% employer sponsored Cigna medical, dental, vision plansHSA + FSA with up to $2,500 company matchMental health support available through GingerCulture Social work environment with fast paced start-up energyCompany outings including a beach party day!Complimentary snacks and monthly team lunchesCasual but cool dress codeGrowth + DevelopmentNetworking eventsExclusive trainings with inspirational industry expertsCross-training programsTuition reimbursement
Created: 2024-04-20