Warranty Specialist
LHH - Little Ferry, NJ
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Warranty Analyst Needed in Bergen County60-65K and overtime eligibility Excellent BenefitsHours: 8:30-5Once trained and client is confident that this person is good to go- it will become a Hybrid role.Client is looking for the right fit and will train the right candidate. Experience with Spreadsheets and SAP is important.Room for GrowthSummary of DutiesEvaluate warranty claims for program applicability and correspond with the customer via written communication; assign charges and credits to appropriate accounts; prepare and submit miscellaneous credits and invoices; ensure financial data is complete and accurate on each transaction for reporting purposes; Communicate with vendors/repair agents and Account Representatives; as needed, represent vendor/repair agent meetings; provide feedback to Supervisor of Spares Warranty Administration regarding vendors'/repair agent; customer service issues, and trends.PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):Qualify the customer warranty claim/ service report for applicabilityCommunicate with Supervisor of Spares Warranty Administration, Field Service Representatives, Command Center personnel, Systems and Programs Engineering, Identify the warranty claim/ service reports for non-repairable parts, for the purpose of obtaining replacement parts from the manufacturerCommunicate and dispute quotes with vendor/repair agents to insure interests are met and all eligible warranty costs are recoveredIf interested, please submit your resume. Pay Details: $60,000.00 to $65,000.00 per yearSearch managed by: Tracy Galarza Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Created: 2024-05-04