Sales Support Specialist
LHH - Totowa, NJ
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Sales Support Opportunity in Totowa, NJ Initially Communicating with customers via phone (between 40 - 60 calls daily), email, live chat and our CRM- then move Sales Support to support their field reps nationwide Support all customer inquiries- order entry, pricing assistance, replacement product info., Troubleshooting and problem solving with the goal of first contact; resolving concerns, delays or issues as neededMaintaining records of customer interactions, transactions, comments, and complaintsKnowing our products and item numbers to assist customers in the most accurate and efficient way.Researching and processing paperwork for returns and credits. Working knowledge of Word and Excel; experience with Business Central, Magento and/or Zendesk would be helpfulHours: 8:30-5:00Pay- $18-$21 an hour.100% onsitePay Details: $20.00 to $23.00 per hourSearch managed by: Tracy Galarza Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Created: 2024-05-04